Do Customers Like Chatbots?

Do Customers Like Chatbots?

Of all the significant roles that chatbots perform in business, user satisfaction is one of the most important ones. It is, therefore, important to know if customers like chatbots. As competition increases in the business world, so does the need for new initiatives to...
Is it Easy to Make a Chatbot?

Is it Easy to Make a Chatbot?

In between all the coding, programming, and computing jargon, it is easy to get overwhelmed and wonder if it is easy to make a chatbot. Chatbots are all the rage nowadays. They are the future of online and digital marketing and are certainly worth the hype and...