How to Create Broadcast Campaign – Tutorial

Broadcasting Feature Overview and Setup

This simple tutorial will teach you how to set up broadcast campaigns on Zebrabuzz from the Messenger Tools section.

Broadcasting allows you to automate broadcast messages to your Messenger, SMS, and email subscribers. This feature is divided into four main sections – Messenger Broadcasting, SMS Broadcasting, Email Broadcasting, and SMS/Email Sequence Campaigner, for external contacts.

The Messenger Broadcasting section allows you to set up broadcasts messages directly to Messenger subscribers.

Its two subsections – Subscriber Broadcast, will enable you to create non-promotional messages with tags and 24-hour structured broadcasts to your subscribers, and the OTN Subscriber Broadcast is where you can send a request to a user if they would like to continue receiving broadcasts from your page after the 24-hour messaging window has ended.

Next, the SMS Broadcasting section allows you to send broadcasts to SMS and external subscribers. Its first subsection allows you to set up SMS API settings.

The SMS Campaign enables you to set up SMS broadcasting for the feature to function, while you can create different message templates and sequences with the SMS Template.

In the Email Broadcasting section, you will be able to send email messages to Messenger and external subscribers. Like SMS broadcasting, it is important to complete the email API settings first.

Next, set up email broadcast sequences with the Email Campaign subsection and create different email templates with the Email Templates option.

The last main broadcasting section, SMS/Email Sequence Campaigner For External Contacts, is for setting up sequence campaigns and drips for external subscribers.

At the end of this tutorial, you will have learned how to create broadcast sequences for all sections and subsections.


Submit a Comment

Your email address will not be published. Required fields are marked *

Customized solutions

For our users who cannot set it up for some reasons or who have specific needs, our experience chatbot team will create and scale their chatbot. Our tean can handle all kinds of chatbot set up, from auto comment reply to customer service chatbot to advanced lead generation strategy. Just contact us today.

Contact Us

Best Solution

Our free package will help you test drive our tool. You will connect your Facebook page, your Instagram page and create your first chatbot. However, to see the full potential of Zebrabuzz Chatbot, we recommend you start with at least our basic plan.

Contact Us

Frequently Asked Questions

Is it hard to set up a chatbot on Zebrabuzz?
We have made it easy to create a chatbot on Zebrabuzz. You do not need any coding knowledge or technical skills and we also have video resources to help you setup your bot.
What if I can’t create and manage a chatbot on my own?

If you find it difficult to create a chatbot and setup Zebrabuzz’s amazing features, we have customized solutions for you. You can contact our team to design a fully functional chatbot for any industry.