by Josh Scott | Sep 8, 2020 | Facebook Messenger Bot, Facebook Messenger for Business
There is a lot of hype around about chatbots, how impressive and innovating they are. But in between all the giddiness, what are the advantages and disadvantages of chatbots? Chatbots are indeed worth the hype and ‘fuss.’ It is not every day you find a program that...
by Josh Scott | Sep 8, 2020 | Facebook Messenger Bot, Facebook Messenger for Business
You have heard about how intelligent they can be and how much they can help your business. In between all the giddiness, you begin to wonder how chatbots know how to respond. Chatbots are certainly worth the hype, and if spent right on some of the best bots in the...
by Josh Scott | Sep 7, 2020 | Social Media Customer Service
Social media has positively impacted the way customer service and marketing are done. Customers on social media are now empowered to reach out to businesses on different social media channels to either commend or make some complaints about them. Social media can be a...
by Josh Scott | Sep 7, 2020 | Facebook Messenger Bot
Work does not end after building your bot, and the market is competitive. You will need to keep up and this can be achieved when you constantly measure the effectiveness of your chatbot. After building a bot, it is normal to desire to know how to measure the...
by Josh Scott | Sep 7, 2020 | Facebook Messenger Bot, Facebook Messenger for Business, Social Media Customer Service
Businesses need to keep in touch from time to time with customers and potential customers. This stage is where the benefits of chatbots come in and make an impact. Chatbots are advanced automated relational robots that converse with users of different relational...
