Artificial intelligence (AI) is improving how several industries function. Early adoption of AI-powered customer service has been shown to reduce expenses on operational cost, better patronage and brand loyalty, increase sales and positively impact on customer...
Thanks to advanced technology, customer experience is getting better. With the introduction of AI-powered chatbots like Zebrabuzz, businesses can enhance and improve their customer service operations. We understand that implementing new technology can be met with a...
Quality customer service is the key to business growth. A lot of factors may influence your choice of which tool you may use to facilitate the customer service of your business. The number of customers and human agents you have is an example. Chatbots like Zebrabuzz...
Today a lot of companies use chatbots for customer service. This number is growing rapidly, as the latest statistics have shown that chatbot has been used by more than 60% of customers around the world for customer service and support. Recent market indices predict...
The bulk of customers are social media users. This is evidenced by the fact that the number of daily active users of social media around the world crossed 1.5 billion. The recent analysis predicts that the number of daily social media users is expected to grow to more...
