Good customer experience is one way of improving the patronage and profitability of your business. The landscape of customer interaction is fast-changing, and businesses must not struggle to catch up with them. This has increased the demand for AI-powered chatbots....
Artificial Intelligence is game-changing and is improving the way businesses interact with customers. One of the innovations that have tremendously improved the customer service terrain is the AI-powered chatbot. It is a very effective but affordable tool for every...
Every statistics and research studies have shown that social media have improved the customer service game. Just in less than fifteen years, businesses have witnessed tremendous improvements in customer engagement. Today, businesses are even playing the social media...
