by Josh Scott | Sep 25, 2020 | Facebook Messenger for Business, Social Media Customer Service
One of the numerous advantages of chatbots is client satisfaction, but that’s not the only benefit; there are also several reasons why chatbot is important in customer-driven business. Chatbots play salient roles in helping businesses make more sales as well as...
by Josh Scott | Sep 24, 2020 | Chatbots, Facebook Messenger Bot
Chatbots are everywhere in the online and digital marketing sector today, and it’s not hard to figure out why. Giants like Google, Amazon, Facebook, and the likes have adopted them and whether small, medium or large scale, there are several reasons why...
by Josh Scott | Sep 23, 2020 | Chatbots, Facebook Messenger Bot
Chatbots are all the rage today and deservedly so. While there is no doubt as to the overall advantages they offer a business; it is worth taking a microscopic view of the financial benefits of chatbots, especially in 2020. Although chatbots have been around for quite...
by Josh Scott | Sep 23, 2020 | Social Media Customer Service
Using social media to promote your business is one of the veritable tools of getting your products and services to your customers. Nowadays, social media has become an established tool that all marketers must be able to use. The reasons are not hard to understand;...
by Josh Scott | Sep 22, 2020 | Facebook Messenger Bot
A business must always strive to improve especially in the kind of markets we have today, which are very competitive. One major department your business should improve on is customer service, and there are several customer service improvement strategies to help you on...