by Josh Scott | Sep 22, 2020 | Chatbots, Facebook Messenger Bot, Social Media Customer Service
For any business venture, even for retailers and marketers, improvement is important. You must always strive to be better and keep up with the constantly changing trends of the digital marketing world. There are many ways to improve customer service in retail with...
by Josh Scott | Sep 22, 2020 | Chatbots, Facebook Messenger Bot, Social Media Customer Service
Chatbots perform several functions for a business. Of all its functions, customer satisfaction is key. If you consider customer service to be significant, it is important to know if and why customers like chatbots. After all, most businesses implement chatbots because...
by Josh Scott | Sep 22, 2020 | Chatbots, Facebook Messenger Bot
Of all the significant roles that chatbots perform in business, user satisfaction is one of the most important ones. It is, therefore, important to know if customers like chatbots. As competition increases in the business world, so does the need for new initiatives to...
by Josh Scott | Sep 22, 2020 | Chatbots, Facebook Messenger for Business, Facebook Messenger for Business, Social Media Customer Service
Nothing shows commitment to customer experience than the implementation of chatbots, and there are several ways businesses can improve customer satisfaction with chatbots. Imagine one had to queue 1 or 2 hours to get a cup of coffee. No matter how good that coffee is,...
by Josh Scott | Sep 22, 2020 | Facebook Messenger for Business, Social Media Customer Service
Rarely will you find the same thing trending on social media for two or more consecutive days. It is the same for social media customer service trends, and you must regularly keep yourself abreast of new developments. Nevertheless, as much as these trends are always...
