Best Facebook Messenger Bots for Business

You may have heard of the intelligence and importance of chatbots. While what you heard is true, you won’t enjoy them unless you have the best Facebook Messenger bots for business.

There are many chatbots that can be referred to as the best Facebook Messenger bots for business due to their many capabilities. Zebrabuzz is also one of them and has certain capabilities that make it one of the best.

Chatbots can function with email, and they can not only function with mobile apps, but they can also in the nearest future replace it.

They will also cut costs for you while increasing revenue – and they will do it for you even while you sleep!

Indeed, Facebook Messenger bots are that extra man that will work for you round the clock at the pace of more than ten men.

While the benefits that come with using bots are monumental and endless, you must know these benefits will not be seen unless you use the best Facebook Messenger bots for business.

According to a survey, 80% of businesses want a chatbot by 2020. And with over 75% of customers preferring to message a company than email, bots are the future.

What is the Best Facebook Messenger Bots for Business?  

        

Either you are new to this, or you do not know too much, let’s take it back a bit so you can know what Facebook Messenger bots are and how they can work for your business.

Facebook Messenger bots for business are automated messaging software but more detailed and astute than the automated software you might have been used to.

A chatbot is an artificial intelligence computer software that can simulate conversations with a user on websites, mobile applications or messaging platforms like Facebook Messenger.

There are varying types of bots, but only the best Facebook Messenger bot for business is highly intelligent, uses natural language and has a user-friendly interface.

Zebrabuzz, like many other intelligent chatbots in the market does all the above and also has artificial intelligence (AI) that combines machine learning and semantic comprehension with the other benefits.

How do you know the best Facebook Messenger for Business?

You may wonder why you need to use Facebook Messenger bots for business. Maybe you have the workforce already, and your customers are happy, so what’s the need?

Imagine how happy your customers are currently, bad, not so good, okay or good; whichever one their happiness level falls under, using chatbots will make them delighted.

Using the best Facebook Messenger bots for business works wonders for you than you can imagine.

With that being said, why use Facebook bots for business? There are so many reasons why and you may stop reading if we list them all, but here are a few:

Streamline your bookings and appointments

The best Facebook Messenger bot for business will also help you keep appointments and bookings and remind your customers when their appointments are close.

Reservations and many more will be handled for you while you sleep or attend to other matters. It is that easy!

Best Facebook Messenger Bots for Business Give 24/7 Customer Support

Put yourself in the shoes of your customer and imagine you message a business for an enquiry, urgent or not, and you get a response just immediately you tap ‘Send Message.’

Cool right? Yes, that is one of the many benefits of having a chatbot. Zebrabuzz is an extra employee that will work 24 hours a day, seven days a week nonstop.

You may be up at midnight, and you remember that you saw a beautiful shoe yesterday and you want to know if the store has it, getting a response immediately you ask the question will be refreshing.

As a business owner, having a chatbot will show your customers that you are very committed to bettering customer experience and giving customer satisfaction.

Facebook Messenger chatbots for business are available 24/7 whether on your website, mobile applications or via email.

Generate More Leads

Imagine a chatbot that will not only keep the customers you have but also get you more to add to the existing ones; the Zebrabuzz is one of many chatbots that can do this.

Leads are your potential customers. By generating leads for you, you will be able to create interest and receive more enquiries for your products and services.

With more leads which are potential customers, these bots will significantly increase your chances of having more sales by generating more and more leads for you.

As a customer, a company using Facebook Messenger chatbots has more chances of reaching you, and this is most important if they offer services that you want or require.

Best Facebook Messenger Bots for Business Use Natural Language Processing

This is a very rare feature, only the best Facebook Messenger bots for business make use of natural language processing.

Best Facebook Messenger bots must have natural language processing, as well as a user-friendly interface that make your customers love your business more.

Best Facebook Messenger Bots for Business Sell More E-Commerce Products

At this stage, it should not surprise you that having a Facebook Messenger bot will make you sell more of your e-commerce products.

You can sell more and at the same time, make your customer experience better.

Build Massive Email List

With over 1.3 billion active users, you already have the market, and all you need is the best Facebook Messenger bot for business.

The number above is not people who opened Facebook or have an account; these are people who have made Facebook messenger their primary way of communicating and messaging.

By automating your chatbot to request for emails when chatting with a user, you are increasing your email list and making it massive.

This way, you can send emails and newsletters about your products, services as well as promo offers.

You may have new products and want to notify your clients, especially the ones who have patronised you in the past about the latest product, an email list helps and as they say, the bigger, the better.

Also, there may be an update on a product or service of yours that was initially unavailable but now is. Getting that information to a massive email list will significantly help your business.

Get Customer Feedback

Another feature present in best Facebook Messenger bots for business is that they are easy to get customer feedbacks.

You can use your chatbot to get messages, frequently asked questions and problems your customers may be facing.

Through the use of polls, surveys and many more, the Zebrabuzz, for example, will help you find out what your customers think about your service, a product or any other thing.