Nothing shows commitment to customer experience than the implementation of chatbots, and there are several ways businesses can improve customer satisfaction with chatbots. Imagine one had to queue 1 or 2 hours to get a cup of coffee. No matter how good that coffee is,...
Today a lot of companies use chatbots for customer service. This number is growing rapidly, as the latest statistics have shown that chatbot has been used by more than 60% of customers around the world for customer service and support. Recent market indices predict...
Chatbots are the future of digital marketing, and the future is here. As the industry is still very young and open, there has never been a better time than now to get started with chatbots. Chatbots have been available for a while but only recently became very...
Chatbots are all the rage nowadays, and as you may have heard, they can significantly help your business. However, most businesses’ goal is to make a profit, which makes one wonder if you can make money with chatbots. While chatbots can give your company a...
The buzzword today, especially in the online and digital marketing world is ‘chatbots’. With the giddiness comes a kind of unreal hype that makes you wonder how effective chatbots are. The goals of each company are different from others which means the metrics for...
Chatbots have not only changed the way the internet is being used, but it has also improved online marketing; this is why companies use chatbots and continue to use them more each day. Whether you know it now or you do not know it yet, chatbots are the future of...
