Rarely will you find the same thing trending on social media for two or more consecutive days. It is the same for social media customer service trends, and you must regularly keep yourself abreast of new developments. Nevertheless, as much as these trends are always...
Thanks to advanced technology, customer experience is getting better. With the introduction of AI-powered chatbots like Zebrabuzz, businesses can enhance and improve their customer service operations. We understand that implementing new technology can be met with a...
Quality customer service is the key to business growth. A lot of factors may influence your choice of which tool you may use to facilitate the customer service of your business. The number of customers and human agents you have is an example. Chatbots like Zebrabuzz...
Today a lot of companies use chatbots for customer service. This number is growing rapidly, as the latest statistics have shown that chatbot has been used by more than 60% of customers around the world for customer service and support. Recent market indices predict...
With a steady increase in competition, you need to take the edge and gain grounds on your competitors; this and many more are reasons why your business needs a chatbot. You may have heard about them and wonder what all the giddiness and hype is about. Four words,...
Chatbots are changing everything in online and digital marketing. The giddiness surrounding them is deserved, and businesses are now beginning to know how chatbots are helpful. Chatbots have only gained popularity in recent years, especially since the introduction of...
