5 / 5 ( 1 vote ) With over 1.3 billion active users, you already have the audience if you want to use Facebook Messenger for business. These are not people who opened Facebook or have an account; these are people who have made Facebook messenger their primary way of communicating and messaging. You may
Social Media Customer Service | ZebraBuzz
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How Does Social Media Affect Customer Service
5 / 5 ( 1 vote ) It is the goal of every business to connect with customers and create a community around their products and services, which will inspire brand loyalty, customer acquisition and retention and increased sales. Social media has now made this possible in an easy, seamless way. At the nascent stage,
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How to Create a Chatbot for Your Restaurant
5 / 5 ( 1 vote ) Every business – including restaurant and catering business – desires to grow. If you are a restaurant owner or manager, you will want increased patronage, quality seamless customer experience, and widespread advertisement and sales promotion. With Facebook messenger chatbot, it is possible to achieve all your business goals
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Social Media Customer Service Strategy
5 / 5 ( 1 vote ) The modern-day customer is highly favored. Unlike in those days when businesses could only be reached by phone and fax communication, today, customers can engage businesses faster and easier, thanks to social media. Research studies have shown that 92% of businesses have a social media presence. This means
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Using Social Media as a Customer Service Tool
5 / 5 ( 1 vote ) Our world is social media-obsessed. A lot of people prefer Facebook chat to communication via phone call or email. As many as 60% of social media users regard social media as their source of news and entertainment. Within the last three years, 70% of social media users have
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What Is Social Media Customer Service
5 / 5 ( 1 vote ) The key to the success of every business is creating a sustainable relationship with customers. This relationship can be groomed over time through the power of social media. In our not so distant past, telephone and postal service were the only service channels to relate with customers, the
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Why Is Social Media Important for Customer Service
5 / 5 ( 2 votes ) Businesses are always looking for ways to connect with their customers using social media. Before the advent of social media platforms like Instagram and Facebook, businesses had to contend with using expensive and disruptive telephone services or impersonal or cold email messages or widely ineffective word-of-the-mouth interactions. Social
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