by Josh Scott | Aug 31, 2020 | Facebook Messenger Bot, Social Media Customer Service
Every business – including restaurant and catering business – desires to grow. If you are a restaurant owner or manager, you will want increased patronage, quality seamless customer experience, and widespread advertisement and sales promotion. With Facebook messenger...
by Josh Scott | Aug 29, 2020 | Facebook Messenger Bot, Social Media Customer Service
The modern-day customer is highly favored. Unlike in those days when businesses could only be reached by phone and fax communication, today, customers can engage businesses faster and easier, thanks to social media. Research studies have shown that 92% of businesses...
by Josh Scott | Aug 29, 2020 | Facebook Messenger Bot, Social Media Customer Service
Our world is social media-obsessed. A lot of people prefer Facebook chat to communication via phone call or email. As many as 60% of social media users regard social media as their source of news and entertainment. Within the last three years, 70% of social media...
by Josh Scott | Aug 29, 2020 | Facebook Messenger Bot, Social Media Customer Service
The key to the success of every business is creating a sustainable relationship with customers. This relationship can be groomed over time through the power of social media. In our not so distant past, telephone and postal service were the only service channels to...
by Josh Scott | Aug 29, 2020 | Facebook Messenger Bot, Social Media Customer Service
Businesses are always looking for ways to connect with their customers using social media. Before the advent of social media platforms like Instagram and Facebook, businesses had to contend with using expensive and disruptive telephone services or impersonal or cold...
