by Josh Scott | Sep 22, 2020 | Chatbots, Facebook Messenger Bot
Of all the significant roles that chatbots perform in business, user satisfaction is one of the most important ones. It is, therefore, important to know if customers like chatbots. As competition increases in the business world, so does the need for new initiatives to...
by Josh Scott | Sep 22, 2020 | Chatbots, Facebook Messenger for Business, Facebook Messenger for Business, Social Media Customer Service
Nothing shows commitment to customer experience than the implementation of chatbots, and there are several ways businesses can improve customer satisfaction with chatbots. Imagine one had to queue 1 or 2 hours to get a cup of coffee. No matter how good that coffee is,...
by Josh Scott | Sep 21, 2020 | Chatbots, Facebook Messenger Bot
In between all the coding, programming, and computing jargon, it is easy to get overwhelmed and wonder if it is easy to make a chatbot. Chatbots are all the rage nowadays. They are the future of online and digital marketing and are certainly worth the hype and...
by Josh Scott | Sep 21, 2020 | Chatbots, Facebook Messenger Bot
Either through customer service departments or personal assistants like Alexa or Siri, nearly everyone would have interacted with a chatbot at least once. It is fascinating how smart they are, and one will wonder how chatbots are trained. Chatbots are trained to...
by Gazo | Sep 21, 2020 | Chatbots, Social Media Customer Service
Thanks to advanced technology, customer experience is getting better. With the introduction of AI-powered chatbots like Zebrabuzz, businesses can enhance and improve their customer service operations. We understand that implementing new technology can be met with a...
by Gazo | Sep 21, 2020 | Chatbots, Facebook Messenger Bot, Social Media Customer Service
Quality customer service is the key to business growth. A lot of factors may influence your choice of which tool you may use to facilitate the customer service of your business. The number of customers and human agents you have is an example. Chatbots like Zebrabuzz...
