As competition in online marketing is at an all-time high, there is a need for you to refine your marketing and customer support. This is to ensure a different and better type of service that will, in the long run, boost conversions. Omnichannel is an approach to...
Social media marketing is integral to businesses. It is a cost-effective way for brands to develop huge awareness for themselves. As small businesses usually have limited budgets, social media marketing is also a great way of being able to reach many people without...
Every day, more and more people are using social media, meaning there is a huge possibility that a large percentage of your new and existing customers are part of these. This means online stores and businesses must ensure they start using their social media pages for...
The structure and purpose of social media ensure that it can play a very significant role in customer service. The structure in that it is a communication system between two or more people. This structure of being able to reach a business directly for complaints,...
The timeframe it takes to build a chatbot depends on many factors. One cannot say there is a specific time it will take to build a chatbot. You can build a chatbot within half an hour, and it can also take up to 8 weeks. Some chatbot building platforms already have...
Zebrabuzz has a feature called ‘e-commerce in Messenger’ that allows you create a virtual store that will be opened directly on Facebook Messenger when your customers want to order a product. To completely activate the Zebrabuzz e-commerce in Messenger chatbot, you...
