Chatbots are everywhere in the online and digital marketing sector today, and it’s not hard to figure out why. Giants like Google, Amazon, Facebook, and the likes have adopted them and whether small, medium or large scale, there are several reasons why...
Chatbots are all the rage today and deservedly so. While there is no doubt as to the overall advantages they offer a business; it is worth taking a microscopic view of the financial benefits of chatbots, especially in 2020. Although chatbots have been around for quite...
We are in the age of chatbots, and smart businesses are aware of this. It is an open secret that chatbots guarantee a seamless eCommerce customer experience. For eCommerce businesses to boost their sales online, deployment of a chatbot is essential. The priority...
For any business venture, even for retailers and marketers, improvement is important. You must always strive to be better and keep up with the constantly changing trends of the digital marketing world. There are many ways to improve customer service in retail with...
Chatbots perform several functions for a business. Of all its functions, customer satisfaction is key. If you consider customer service to be significant, it is important to know if and why customers like chatbots. After all, most businesses implement chatbots because...
Chatbots are rapidly changing the customer service landscape for the better. Customers detest slow and sluggish customer service response. The era of delaying customers being delayed for hours before speaking to a customer care agent is over. There has been a...
