The bulk of customers are social media users. This is evidenced by the fact that the number of daily active users of social media around the world crossed 1.5 billion. The recent analysis predicts that the number of daily social media users is expected to grow to more...
Chatbots are the trend in online and digital marketing. The hype is deserved and despite being able to answer most questions, what happens if the chatbot does not know how to respond? Besides rule-based bots, chatbots are generally very intelligent. When properly...
With the proliferation of chatbots in recent years, there has been an increasing desire by users to find out how to know if they are chatting with a chatbot. Chatbots are highly intelligent, and with bots like Zebrabuzz that combine Machine Language, Semantic...
The future of online and digital marketing is here, and taking advantage of these innovative and highly intelligent chatbots is essential for business. Chatbots have been around for quite some time now but only became very popular as of late especially after the...
Chatbots have not only changed the way the internet is being used, but it has also improved online marketing; this is why companies use chatbots and continue to use them more each day. Whether you know it now or you do not know it yet, chatbots are the future of...
Social media has positively impacted the way customer service and marketing are done. Customers on social media are now empowered to reach out to businesses on different social media channels to either commend or make some complaints about them. Social media can be a...
