by Josh Scott | Sep 22, 2020 | Chatbots, Facebook Messenger for Business, Facebook Messenger for Business, Social Media Customer Service
Nothing shows commitment to customer experience than the implementation of chatbots, and there are several ways businesses can improve customer satisfaction with chatbots. Imagine one had to queue 1 or 2 hours to get a cup of coffee. No matter how good that coffee is,...
by Josh Scott | Sep 22, 2020 | Facebook Messenger for Business, Social Media Customer Service
Rarely will you find the same thing trending on social media for two or more consecutive days. It is the same for social media customer service trends, and you must regularly keep yourself abreast of new developments. Nevertheless, as much as these trends are always...
by Josh Scott | Sep 22, 2020 | Facebook Messenger Bot
Keeping customers happy and regularly engaging them is important to any business. There are several ways you can achieve this, one of which is to make a chatbot for free. Every business must strive to improve and be better than their rivals constantly. This is why...
by Josh Scott | Sep 21, 2020 | Facebook Messenger Bot
With the increasing rate at which businesses are adopting the use of chatbots, and how significant bots are to a business, it is important to take advantage of them. However, as such, you must choose the best chatbot platform to build yours. There are several chatbot...
by Josh Scott | Sep 21, 2020 | Chatbots, Facebook Messenger Bot
In between all the coding, programming, and computing jargon, it is easy to get overwhelmed and wonder if it is easy to make a chatbot. Chatbots are all the rage nowadays. They are the future of online and digital marketing and are certainly worth the hype and...