There is a lot of hype around about chatbots, how impressive and innovating they are. But in between all the giddiness, what are the advantages and disadvantages of chatbots? Chatbots are indeed worth the hype and ‘fuss.’ It is not every day you find a program that...
You have heard about how intelligent they can be and how much they can help your business. In between all the giddiness, you begin to wonder how chatbots know how to respond. Chatbots are certainly worth the hype, and if spent right on some of the best bots in the...
Social media has positively impacted the way customer service and marketing are done. Customers on social media are now empowered to reach out to businesses on different social media channels to either commend or make some complaints about them. Social media can be a...
Good customer experience is one way of improving the patronage and profitability of your business. The landscape of customer interaction is fast-changing, and businesses must not struggle to catch up with them. This has increased the demand for AI-powered chatbots....
Artificial Intelligence is game-changing and is improving the way businesses interact with customers. One of the innovations that have tremendously improved the customer service terrain is the AI-powered chatbot. It is a very effective but affordable tool for every...
Work does not end after building your bot, and the market is competitive. You will need to keep up and this can be achieved when you constantly measure the effectiveness of your chatbot. After building a bot, it is normal to desire to know how to measure the...
Businesses need to keep in touch from time to time with customers and potential customers. This stage is where the benefits of chatbots come in and make an impact. Chatbots are advanced automated relational robots that converse with users of different relational...
Marketing on Facebook Messenger has taken on a new and improved look ever since the introduction of chatbots for Facebook Messenger. A chatbot is an artificial intelligence computer program that can simulate conversations with a user on websites, mobile applications...
As the world has become a global village, you may have at one time or the other heard of a chatbot for Facebook marketplace. Facebook Marketplace has grown over the years from just a few people connecting to their customers by listing their products on the platform to...
Whether 300,000 or 400,000, there is no specific number to how many chatbots are on Messenger, but you can have an idea of the range the current number falls under. Although that number may look large to you, they are still significantly underused. Chatbots on...
