by Josh Scott | Aug 31, 2020 | Facebook Messenger Bot, Facebook Messenger for Business, Facebook Messenger for Business, Social Media Customer Service
With over 1.3 billion active users, you already have the audience if you want to use Facebook Messenger for business. These are not people who opened Facebook or have an account; these are people who have made Facebook messenger their primary way of communicating and...
by Josh Scott | Aug 31, 2020 | Facebook Messenger Bot
There are several reasons why you may want to be active on Messenger without being on Facebook, and there are a couple of ways you can achieve that as well. Although Facebook is a social media platform, there are times when you don’t want to be ‘social’, or you...
by Josh Scott | Aug 31, 2020 | Facebook Messenger Bot, Social Media Customer Service
Every business – including restaurant and catering business – desires to grow. If you are a restaurant owner or manager, you will want increased patronage, quality seamless customer experience, and widespread advertisement and sales promotion. With Facebook messenger...
by Josh Scott | Aug 29, 2020 | Facebook Messenger Bot, Social Media Customer Service
The modern-day customer is highly favored. Unlike in those days when businesses could only be reached by phone and fax communication, today, customers can engage businesses faster and easier, thanks to social media. Research studies have shown that 92% of businesses...
by Josh Scott | Aug 29, 2020 | Facebook Messenger Bot, Social Media Customer Service
Our world is social media-obsessed. A lot of people prefer Facebook chat to communication via phone call or email. As many as 60% of social media users regard social media as their source of news and entertainment. Within the last three years, 70% of social media...
by Josh Scott | Aug 29, 2020 | Facebook Messenger Bot, Social Media Customer Service
The key to the success of every business is creating a sustainable relationship with customers. This relationship can be groomed over time through the power of social media. In our not so distant past, telephone and postal service were the only service channels to...
