What is one of the essential tools for marketing today? Facebook Messenger. The reason is that it has a huge user base spanning up to more than a billion monthly users monthly. The most notable (yet disappointing) reality about the Facebook messenger is that it is...
Digital marketing has significantly increased over time, and with this comes the need for businesses to find ways to pull customers. This has led marketers to the use of chatbots which helps to boost online business, especially on social media like Facebook. Although...
Bots are not only meant for large scale businesses, but small businesses can also use chatbots for their Facebook marketing. Chatbots have been around for quite some time. However, ever since the introduction of Facebook Messenger chatbots in 2016, the world’s...
Nothing shows commitment to customer experience than the implementation of chatbots, and there are several ways businesses can improve customer satisfaction with chatbots. Imagine one had to queue 1 or 2 hours to get a cup of coffee. No matter how good that coffee is,...
Rarely will you find the same thing trending on social media for two or more consecutive days. It is the same for social media customer service trends, and you must regularly keep yourself abreast of new developments. Nevertheless, as much as these trends are always...
The bot industry waxes stronger by the day. Powerful bots are being developed as you read, and now, some businesses already boast the smartest chatbot you can find in the world today. A chatbot is an artificial intelligence computer program that can simulate...
