by Gazo | Sep 7, 2020 | Social Media Customer Service
Good customer experience is one way of improving the patronage and profitability of your business. The landscape of customer interaction is fast-changing, and businesses must not struggle to catch up with them. This has increased the demand for AI-powered chatbots....
by Gazo | Sep 7, 2020 | Social Media Customer Service
Artificial Intelligence is game-changing and is improving the way businesses interact with customers. One of the innovations that have tremendously improved the customer service terrain is the AI-powered chatbot. It is a very effective but affordable tool for every...
by Josh Scott | Sep 7, 2020 | Facebook Messenger Bot, Facebook Messenger for Business, Social Media Customer Service
Businesses need to keep in touch from time to time with customers and potential customers. This stage is where the benefits of chatbots come in and make an impact. Chatbots are advanced automated relational robots that converse with users of different relational...
by Josh Scott | Sep 3, 2020 | Facebook Messenger Bot, Facebook Messenger for Business, Facebook Messenger for Business, Social Media Customer Service
Facebook Messenger data confirms that over half of its users are more likely to interact with a business they can message directly; this is why most companies use chatbot on Messenger. With over 1.3 billion active users on Messenger, the possibilities and potentials...
by Josh Scott | Sep 2, 2020 | Facebook Messenger Bot, Facebook Messenger for Business, Facebook Messenger for Business, Social Media Customer Service
There are so many wonders you can do to your business if you use Facebook Messenger to market. With over 1.3 billion people actively using the messaging platform every month, the possibilities for your business are endless. The only limit is you and how vast your...
by Josh Scott | Sep 2, 2020 | Facebook Messenger for Business, Facebook Messenger for Business, Social Media Customer Service
Whether Facebook chat and Messenger are the same things has been a question that has been asked for quite some time now. Although they were both created by Facebook and are intertwined in a way, the answer to the question “Is Facebook Chat and Messenger the Same...
