by Gazo | Sep 1, 2020 | Social Media Customer Service
Every statistics and research studies have shown that social media have improved the customer service game. Just in less than fifteen years, businesses have witnessed tremendous improvements in customer engagement. Today, businesses are even playing the social media...
by Josh Scott | Sep 1, 2020 | Facebook Messenger Bot, Facebook Messenger for Business, Facebook Messenger for Business, Social Media Customer Service
You may have heard of the intelligence and importance of chatbots. While what you heard is true, you won’t enjoy them unless you have the best Facebook Messenger bots for business. There are many chatbots that can be referred to as the best Facebook Messenger bots for...
by Josh Scott | Aug 31, 2020 | Facebook Messenger Bot, Facebook Messenger for Business, Facebook Messenger for Business, Social Media Customer Service
With over 1.3 billion active users, you already have the audience if you want to use Facebook Messenger for business. These are not people who opened Facebook or have an account; these are people who have made Facebook messenger their primary way of communicating and...
by Josh Scott | Aug 31, 2020 | Social Media Customer Service
It is the goal of every business to connect with customers and create a community around their products and services, which will inspire brand loyalty, customer acquisition and retention and increased sales. Social media has now made this possible in an easy, seamless...
by Josh Scott | Aug 31, 2020 | Facebook Messenger Bot, Social Media Customer Service
Every business – including restaurant and catering business – desires to grow. If you are a restaurant owner or manager, you will want increased patronage, quality seamless customer experience, and widespread advertisement and sales promotion. With Facebook messenger...
by Josh Scott | Aug 29, 2020 | Facebook Messenger Bot, Social Media Customer Service
The modern-day customer is highly favored. Unlike in those days when businesses could only be reached by phone and fax communication, today, customers can engage businesses faster and easier, thanks to social media. Research studies have shown that 92% of businesses...
