Conversational marketing utilises chatbot and personalised messaging. The aim of conversational marketing is to facilitate authenticated interaction and value-centred communication across all consumer channels. So why should businesses adopt conversational marketing?...
Digital marketing has significantly increased over time, and with this comes the need for businesses to find ways to pull customers. This has led marketers to the use of chatbots which helps to boost online business, especially on social media like Facebook. Although...
Bots are not only meant for large scale businesses, but small businesses can also use chatbots for their Facebook marketing. Chatbots have been around for quite some time. However, ever since the introduction of Facebook Messenger chatbots in 2016, the world’s...
While trying to find the best possible means of reaching out to customers to generate more income, there is also a need to cut costs and find cheap ways to promote business. For this reason, marketers need to keep on exploring and as well keep up to date with the...
If your customers are not reaching you or you want more exposure than you currently have, then you need to promote your business, and there are not many better places to do it than on Facebook. Although when people think of online marketing and networking, they think...
Conversational marketing tools are used by businesses to interact with prospective customers by delivering personalised conversations, recommendations and promotions. Businesses utilise conversational marketing tools to detect potential buyers on social networks or...
The smartest way of making sales for your business is through Facebook. Although many businesses shy away from selling on Facebook is because of the tough competition. There are currently more than 2 billion people that use Facebook every month. This means there is a...
Thanks to advanced technology, customer support is getting better. With the introduction of AI-powered chatbots like Zebrabuzz, businesses can enhance and improve their customer service operations. We understand that implementing new technology can be met with a bit...
What is the difference between a chatbot and live chat? Majority of people who have patronised an online business or enterprise would have experienced at least one of the two. While their differences are not obvious and can be difficult to spot, there are ways you can...
As competition in the online marketing sphere increases, so does the need to improve and grow your business, especially on social media platforms like Facebook; hence, chatbots suffice. Chatbots have been around for quite some time now, but with the advent of...
